Published by Backbone Services Ltda
Questions, issues, or feedback about Fast Signal — here's how to get help, plus answers to what comes up most.
Check that permissions are granted for each category you want to use: iOS Settings → Privacy & Security → Health → Fast Signal. You can also review and re-grant these from inside the app under Settings → Health data.
Fast Signal syncs through your own iCloud account when enabled. Make sure you're signed into the same Apple ID on each device and that iCloud sync is on in Settings. Syncing can take a few minutes, especially right after installing on a new device.
Open Settings inside Fast Signal and tap "Manage subscription," or go to iOS Settings → [your name] → Subscriptions. You can cancel anytime; you'll keep access until the end of the current billing period. Any unused portion of a free trial is forfeited if you cancel during it.
Tap "Restore purchases" on the Insights screen. This re-syncs your subscription from your Apple ID without charging you again.
Both are in Settings. "Export data" downloads everything you've logged as a single file. "Delete all data" permanently erases it from the app and, if enabled, from iCloud.
Email us below with what you were doing, what you expected, and what happened instead — screenshots help a lot. We read every message.
Email: jan.colson@backbonesvc.com
We aim to respond within a few business days.